Messages that actually arrive.

Because the message does not depend on an inbox: every message lives in a threaded conversation inside the candidate portal, right beside the application, where candidates already go to check their status. Email copies still go out from your branded address with delivery tracked, but the conversation itself never disappears into a spam folder.

Yes. Messages send from provider-branded sender addresses, so candidates hear from your organisation rather than a generic platform address. Delivery status is tracked per message, which means your team can see what arrived instead of assuming it did, and templates keep the tone consistent across every recruiter.

You set the trigger and Reena does the rest: messages can send on a stage change, after a delay you choose or at a scheduled time, with placeholders filling in the candidate's name, role and stage. Timing respects each candidate's timezone, and every automated message lands in the same thread as the human ones.

Every conversation carries a state, open, closed or resolved, with unread counts visible to the whole team. Any recruiter can see what is waiting for a reply and pick it up, so coverage does not collapse when one person is on leave, and the full history stays attached to the candidate's record.

Yes. Scheduling cards sit inside the thread, so a candidate can confirm, rebook or flag a problem without leaving the conversation, and the thread records what changed. Interview logistics and interview communication stay in one place, which is exactly where the back-and-forth used to live.

No. E-signature is built into Reena, not integrated from a third party. Document templates, drag-placed fields, signer invitations, OTP verification and the signed PDF with its audit certificate all live inside the platform, so there is no separate vendor to onboard, no per-envelope pricing and no data moving between systems.

Each signer receives an invitation and confirms their identity with a one-time passcode before they can sign. The verification, along with every view and signature event, is recorded in the document event log, so the finished file carries evidence of who signed, when they signed and how their identity was checked.

Yes. Reena requests and tracks the documents a hire depends on: right-to-work evidence, identity documents, certificates and anything else the role requires. Candidates upload against each request through their portal, statuses update as documents arrive, and reminders go out automatically until the file is complete.